1. Data Analysis and System Management
- Cooperate with other departments (BI, IT, Marketing, Operations, Merchandising) for jobs related to data analysis and query data
- Data Tracking & Reporting: Track and monitor member data, generating comprehensive reports for regular review and decision-making. Analyze member behavior and engagement metrics to provide actionable insights.
- Analyze CSTM behavior, export data for other departments' action. Working with IT dept to process data cleaning, auditing monthly/ quarterly/yearly
- Cooperate with the IT Team, COM & Digital team, and Strategic team to provide appropriate data and collect necessary data
- Monthly/Quarterly statistics and reports of company performance based on collected data
2. Promotion Campaign Supporting
- Set up the system and conduct UAT testing on the web admin, app, etc., to ensure smooth campaign operations.
- Build tracking report templates for campaign metrics (schemes, KPIs, gift quantities, etc.) and ensure regular updates to support fast and visual performance monitoring.
3. Other duties
- Support company events or team activities
- Other tasks or responsibilities as assigned by direct manager