Project Management Office (PMO) Specialist - Service Delivery & OperationsLogin to view salary
Quận Bình Thạnh, Hồ Chí Minh Nhân viên2 years
30 days left Be the first to apply
We are looking for a PMO Specialist to join our Service team and support the delivery of multiple enterprise customer projects.
You will work across Business, Service, Product and Technology teams to ensure projects are well-planned, properly tracked, and delivered on time with clear visibility of risks, resources and dependencies.
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Your role & responsibilitiesProject Management
- Support project planning, scope, milestones, timelines and deliverables.
- Track project progress, risks, issues, dependencies and action items.
- Coordinate project meetings, follow-ups and stakeholder communication.
- Monitor UAT, go-live readiness and project closure.
- Maintain project plans, RAID logs, status reports and documentation.
- Support change and scope management.
PMO & Portfolio Management
- Monitor the health and progress of multiple projects.
- Support resource and capacity planning across Service teams.
- Prepare weekly/monthly project and management reports.
- Identify delivery risks, bottlenecks and resource conflicts.
- Ensure PMO processes, templates and governance standards are followed.
- Support continuous improvement of project management processes.
Cross-functional Coordination
- Coordinate Business, Service, Product and Technology teams.
- Track cross-functional dependencies and commitments.
- Facilitate communication and escalate issues when required.
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Your skills & qualifications- 2+ years of experience in PMO, Project Management, Project Coordination, Delivery Operations or related roles.
- Strong understanding of project planning, scope, timeline, milestones, risks, issues, dependencies, resources and stakeholder management.
- Experience managing or coordinating multiple projects simultaneously.
- Strong organizational, analytical and problem-solving skills.
- Proactive in identifying risks and resolving project bottlenecks.
- Experience with project tracking, KPI reporting and documentation.
- Familiar with tools such as Jira, ClickUp, Monday.com, Asana, MS Project, Larksuite or similar.
- Good English communication skills.
- Experience in B2B SaaS, MarTech, Software, System Integration or Professional Services.
- Experience working with enterprise customers and cross-functional teams.
- Knowledge of Agile, Scrum, Waterfall or Hybrid project management.
- Experience with RAID logs, change control and project governance.
- PMP, CAPM, PRINCE2 or PSM certification.
- Good Excel/Google Sheets or BI reporting skills.
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Benefits- Compensation & Bonuses: Competitive salary commensurate with ability; performance-based bonuses awarded annually and upon project completion.
- Allowances & Perks: Lunch and parking allowances. A comfortable workspace featuring a pantry stocked with snacks, tea, and coffee. Laptop provided for work.
- Work Environment: Flexible working arrangements and various company benefits (team building, holiday celebrations, etc.).
- Health: Annual general health check-up program.
